Docs Questions and limitations
Questions and limitations
Requirements, API use, data residency and the things the app doesn't do.
Requirements
- Your consultancy’s org needs to be able to install managed packages and run Apex.
- Full monitoring needs API access in the client org, and a free Salesforce Integration user licence there for the integration user.
- Flow errors only needs only the two Setup changes. See Flow errors only.
How much API allowance does it use?
In each fully connected client org, one check every 30 minutes makes at most about 10 API requests, which is under 500 a day. Each run records how many calls it made. Flow errors only uses none.
In your own org, the dashboard reads stored data and makes no calls to client orgs.
Where is the data?
In your consultancy’s Salesforce org, on the same instance as the rest of your data, under your backup and retention settings. See the security overview.
Is it on AppExchange?
Not yet. Salesforce shows a warning when you install a package that hasn’t been through AppExchange review. Because it isn’t listed, its custom objects and tabs count towards your org’s edition limits.
What the app doesn’t do
- It never changes a client org except during setup and removal, after the client admin has seen every change and approved with their own login.
- It doesn’t deploy, fix or roll back anything. It tells you what broke and where.
- It doesn’t guess causes as facts. Where it suggests a likely cause, it says so.
- It doesn’t parse Apex exception emails yet.
- It can’t see every failure. What we can’t see