Docs
Guides
Everything you need to install the app, connect your clients and work their incidents. New here? Start with Getting started.
- 01Getting startedInstall the app in your consultancy's Salesforce org, give your team access, and add your first client.Read the guide
- 02Connect a client for full monitoringThe three ways to set up a read-only connection to a client org, and exactly what each one changes there.Read the guide
- 03Flow errors onlyMonitor a client's Flow failures from their error emails, with two Setup changes and nothing installed.Read the guide
- 04What we monitorEvery check, where its data comes from, how fresh it is, and what it can't see.Read the guide
- 05Incidents and alertsHow problems become incidents, how severity is set, and who gets alerted.Read the guide
- 06Removing a clientWhat removing a client environment deletes, and how the client org is cleaned up.Read the guide
- 07Licences and trialsHow a licence key is activated and checked, what counts towards your limits, and what happens when a licence ends.Read the guide
- 08Questions and limitationsRequirements, API use, data residency and the things the app doesn't do.Read the guide
Looking for how data is handled? See the security overview and the privacy notice.